🐾 Frequently Asked Questions

📦 How long will it take to process and ship my order?

All orders are processed within 2 to 3 business days. After that, shipping typically takes an additional 2 to 5 business days, depending on your location. You’ll receive a confirmation email with tracking info once your order ships.

🕒 When can I expect my order to arrive?

An estimated delivery window is displayed on every product page, so you’ll always know when to expect your order. Delivery times depend on your location and the shipping method selected at checkout.

🚚 How much does shipping cost?

For U.S. orders, we offer a low flat shipping rate of 5.99 $, no extra fees for additional items in the same package.

📍Do you ship internationally?

Currently, we only ship within the United States.

👕 How do I know what size to order?

Each product page includes a size guide to help you choose the best fit. If you’re between sizes, we recommend sizing up for a more comfortable fit.

🧼 How should I care for my apparel?

Each product comes with specific care instructions listed directly on the product page. Please refer to the product you ordered for best care practices.

🔁 Can I return or exchange my order?

We accept returns or offer replacements in the following cases:

  • The item arrived damaged or with a clear defect

  • You received the wrong item or size

  • The package was lost in transit (after carrier investigation)

If one of these applies, please contact us within 30 days of delivery with your order number, photos, and a short description of the issue.

❌ What can’t be returned or exchanged?

We don’t accept returns or exchanges for the following:

  • You ordered the wrong size by mistake

  • You changed your mind after ordering

  • You’re unhappy with the design, color, or fit due to personal preference

  • The shipping address was incorrect or incomplete

Each item is made to order, so we’re unable to restock or resell returned products.

💬 What if I’m not happy with my order but it doesn’t qualify for a return?

We’ve got your back. If you’re unhappy with your order for any reason outside the usual return policy, we offer a one-time 35% discount on your next purchase, no return needed.

Just email us at store@thebarkingtrends.com within 14 days of receiving your order, include your order number in the subject line, and let us know what went wrong. Your honest feedback helps us improve, and we’ll send you a 35% off discount code after review.

 

💌 How can I contact you?

We’re always here to help!

Email us anytime at store@thebarkingtrends.com and we’ll get back to you as soon as possible.